Kiwanis Amplify 550

Working with Others

It’s necessary to build a relationship and a rapport with your team. We’ll help you figure out the right way to create professional relationships. Even in the best circumstances, there is always going to be conflict. These tools will help you manage conflict with civility while building and maintaining trust with team members.

Coaching Conversations

Presented by Celine Williams

Nobody NEEDS a coach, but people do their best when they have one. As a leader, one of your biggest responsibilities is to coach your team to help them do their best work. But how do you even begin? Start with the basics of a coaching conversation. Stay focused on development and growth rather than results.

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Feedback

Presented by Céline Williams

Giving feedback is ultimately about the person receiving feedback. It is imperative that leaders step into that conversation — good or bad — to give feedback in service of that person. Feedback needs to be specific, helpful, actionable and timely. It is your job to manage your own emotions and to ensure the situation doesn’t escalate unnecessarily.

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Accountability

Presented by Chris Niles

There are short- and long-term consequences when leaders fail to keep themselves — and their teams — accountable. Trust and credibility suffer. Improve your ability to hold yourself and others accountable by learning how to set clear and realistic expectations. Then discover strategies for handling setbacks when those expectations are not met.

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Working with People who are Different than Me

Presented by Anita Silva

Get a stronger awareness of the need for team members to balance each other in ability and personality. In this segment, you’ll work on your capacity for identifying strengths in colleagues — and in yourself — to transform personality clashes into opportunities for mutual growth.

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The Importance of Checking Assumptions

Presented by Heather McClellan

An assumption is something that is accepted as true or certain to happen without proof. It’s natural to make assumptions or stories to explain the world around us. And it can be dangerous when our assumptions aren’t correct, even leading us to take actions that can ruin our goals. Learn strategies to check and work through assumptions you make.

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Handling Challenging People and Situations

Presented by Kyle Zamcheck

Trust and communication are important in any team setting. But what can a leader do if they’re having problems with challenging people and situations? They should turn to the art of persuasion. The first step is cultivating a strong interpersonal relationship. Then develop stronger listening skills to identify how people communicate through their values.

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Conflict Resolution is Opportunity

Presented by Jenn Whitmer

Your leadership ability will rise or fall on how you handle conflict. In our personal and professional lives, knowing ourselves gives us the opportunity to change unhealthy conflict habits and bring our strengths to disagreements and difficulties. Identify your conflict resolution style and the best ways to manage your strengths and weaknesses during conflict.

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